Ticketing

Series Discounts
Order the 3 Play, Presents, and Cabaret Jazz Series' and receive substantial discounts from the individual ticket prices.

Child/Youth Discount
Certain shows feature discounted ticket prices for individuals under a certain age. Subscriber and group discounts do not apply to our Child/Youth price.

Three Easy Ways to Order Tickets:
1) Online by clicking here.*

2) By phone: (310) 544-0403, ext. 221*

3) In person.

Stop by the Box Office at 27570 Norris Center Drive (formerly Crossfield Drive) in Rolling Hills Estates during the following hours:


Tuesday thru Saturday, Noon to 6 pm
Sunday, Noon to 4 pm
Monday, Closed
The box office is open one hour before all performances and closes 30 minutes after the listed start time of the show.

If you have any questions, please call (310) 544-0403, ext. 221.

* A $7.00 service fee per transaction applies to all phone and internet orders.

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Subscriber Benefits
By ordering a season ticket package (3 Play, Presents, Kids, Education) you are entitled to certain benefits that include: special discounts; being able to exchange your tickets (within the same series only up to two times per year); same seats for every performance within your select series; ease in renewal seating for next year. Be sure to take advantage of all the benefits that come with being a Norris Subscriber! Certain restrictions apply; for a full list of details call or speak to a box office representative.

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Group Discounts*
We extend discounts to any person or group purchasing 14 or more tickets to the same performance.

Professional Shows: Adult tickets are discounted up to 25% off*

Student Productions: Adult tickets are discounted up to 20% off*

For availability and further information, contact Nancy Nassimbene at (310) 544-0403, ext. 256, or nnassimbene@norriscenter.com.

 

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Outreach
The Norris Education Department began an Outreach program in the summer of 2004, inviting selected children’s groups to watch a special performance of the summer productions at a greatly reduced cost. Audiences have included foster youth, family shelters, special education groups, and schoolchildren from the South Bay to South Central. For more information, contact Daniel Thomas at (310) 544-0403, ext. 302, or email.

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Children
Everyone, including infants on a lap, must have a ticket to be seated, regardless of age. Children 0-12 years old will be ticketed with the lowest price available for that performance. Performances are not recommended for children under the age of 6.

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Special Accommodations
There is no elevator access at the Norris Theatre. The staff will make every effort to meet special needs of our patrons. Wheelchair seating is available on both sides of the orchestra section on the main level. If you require special accommodations, please call the Box Office at least 48 hours prior to the performance.

Deaf and hearing-impaired patrons may reach the Box Office through the California RELAY Service by calling 1-800-735-2922. The Theatre is also equipped with a Hearing Enhancement Assistance System, with headsets available on request.

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Exchange Policy

The Norris Center for the Performing Arts does not offer refunds.  However, we will gladly exchange your tickets pending availability and upon receipt of the tickets to the box office at least 48 hours prior to the scheduled performance.

If you are a subscriber, we can exchange your tickets to another performance within your series subscription.  We ask that you limit your exchanges to twice within a given season to allow for the best availability possible for all of our patrons.  For exchanges outside of your series, the subscriber pays the difference in ticket price and a $5 per ticket exchange fee.  There is no charge for exchanges to another performance within the given series.

For our individual ticket holders, there is a $5 per ticket exchange fee in addition to any difference in ticket price.

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Can’t Use Your Tickets?
Can’t make the performance? You can donate your tickets* back to the Norris and we’ll make them available for another arts patron to enjoy. We’ll also provide a tax-deductible receipt for your tax records in the form of a letter acknowledging your generous donation to the Norris. Simply return your tickets to the box office at least 48 hours prior to the scheduled performance and ask that we send you a receipt via the US Postal Service. If you cannot return the tickets before the 48-hour cutoff, they will still be accepted, but you will only get tax credit if the tickets are resold to another patron.

*Norris Produced and Presents shows only. Does not apply to non-Norris events.

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